Shipping & Delivery

COVID Update

Delivery time might be delayed due to COVID-19. We appreciate your patience. Feel free to contact us with any questions at info@rhinerice.com.

 

Shipping & Handling

Due to limited resources for processing orders during this time, we’ll try our best to ship your order within 3 business days. Thank you for your support and understanding during these trying times. Please contact us for any questions or concerns while placing your order. 

Please note that orders will only be processed once payment and delivery details have been approved. Once your order has been shipped, we cannot make any change to the order. Delivery time frames begin from the date of dispatch. All orders are trackable.

Shipping Rate

Canada

Free standard shipping on all orders over CA$250, a CA$15 flat shipping rate applies to any order less than CA$250.

USA

Free standard shipping for all orders over CA$350, a CA$25 flat shipping rate applies to any order less than CA$350.

*All additional taxes, customs, and import duties levied by the client’s local government are the responsibility of the client.

 

Order Within Toronto

Local Pick-Up

We offer free local pick up at 17 Bathurst St, Toronto. Usually, your order will be ready for pick up in 24 hours (excluding pre-order items). Please contact us via email to schedule a pickup. 

Local Delivery

We offer local delivery to certain areas within GTA once a week. You will be contacted via text message on the day of delivery. Simply enter your postal code at checkout to find out if your address qualifies.

Delivery Costs (based on total order value before taxes):

Downtown Toronto / North York / Scarborough / Markham 

Free delivery on all orders over CA$150, a CA$5 local delivery fee applies to any order less than CA$150.

Richmond Hill / Vaughan / Etobicoke 

Free delivery on all orders over CA$150, a CA$8 delivery fee applies to any order less than CA$150.

Mississauga / Oakville 

Free delivery on all orders over CA$180, a CA$10 delivery fee applies to any order less than CA$180.